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  1. All orders are subject to availability and confirmation of the order price.
  2. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
  3. In the event that a flower, or flowers, are not available, the seller reserves the right to substitute with a flower of similar value and quality.
  4. Any complaints regarding the quality of flowers must be made within 24 hours of delivery, after which no refunds or exchanges will be given.
  5. Flowers are perishable goods and therefore cannot be returned or exchanged.
  6. The seller shall not be liable to the buyer or any third party for any damages resulting from the use of or inability to use the flowers.
  7. We are not responsible for any incorrect delivery addresses provided by the buyer.
  8. Payment must be received in full before any orders can be processed.
  9. The seller reserves the right to cancel any order for any reason.
  10. These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which the seller is located.
  11. You agree to these terms and conditions by placing an order with us.